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Customer Service

JHS Natural Products was built on two principals:

  1. Supplying our customers with the finest quality medicinal mushroom supplements in the world, and
  2. Providing the highest possible level of customer service.

In pursuit of our customer service goals we guarantee that:

  • All orders will be shipped within one business day using computer tracked guaranteed delivery; and
  • Customer service and technical staff will ALWAYS be available during business hours to answer your questions. Any question you have is important to us.

Please consult the following menu for information on specific topics or speak with one of our customer service representatives toll free at 888-330-4691.


Shopping on the Internet

Safe Shopping Guaranteed

When shopping at jhsnp.com you never have to worry about credit card safety. Period.

We guarantee that every transaction you make at jhsnp.com will be safe. This means you pay nothing if unauthorized charges are made to your card as a result of shopping at jhsnp.com. See guarantee details below.

Why is shopping at jhsnp.com safe?

Experience: When you shop at jhsnp.com you'll be one of thousands of customers who, since 1996, have safely shopped with us online without credit card fraud.

Safe Technology: Our Secure Sockets Layer (SSL) software is the industry standard and among the best software available today for secure online commerce transactions. It encrypts all of your personal information, including credit card number, name, and address, so that it cannot be read as the information travels over the Internet.

Credit Card Information: When you place an order online credit card numbers and shipping information are sent as encrypted data to the card processing center where your credit card is processed. Confirmation of card approval and shipping information is then sent on to JHS, not your credit card number. Your credit card number remains private.


Privacy

At JHS we respect the privacy of our customers. JHS does not collect any information from or about their customers other than the information needed to process transactions and ship orders.

The information we do receive such as, name, address, phone number etc... Is NEVER used for any purpose other than processing the immediate transaction for which it is submitted.

JHS does not use "cookies" to obtain information from your browser when you visit the website.

Customer information is NEVER sold to outside companies for the purpose of creating mailing lists or "spam" lists.

Please call our toll free number if you have any questions:

1-888-330-4691
1-541-344-1396
Fax 1-541-344-3107

Our hours are 9:00 A.M. to 4:00 P.M. PST.

Email us for more information.

* The information on this website is not intended to replace the advice of your health practitioner. If you believe you are experiencing a medical or health problem please seek the assistance of a qualified health professional.

* These statements have not been evaluated by the Food and Drug Administration. These products are not intended to diagnose, treat, cure or prevent any disease.

JHS Natural Products
P.O. Box 23936
Eugene, OR 97402
Quality Medicinal Mushrooms Mushroom Extracts Supplements for Immune Health